Service Enquiry Terms

SureServe Digital Innovations Ltd accepts enquiries for manual review. Sending a request does not create a confirmed booking, guarantee a provider or require payment. Online bookings and payments are not available through this website. Please provide accurate information and do not send sensitive documents or unlawful requests. The planned marketplace fee structure is 2% added to the customer’s agreed labour-and-materials quote and 3% deducted from the professional’s agreed quote. No fee is collected through this enquiry form. Contact support@sureserve.org for questions. Effective 1 November 2026.